If you’re looking to upgrade or acquire customer retention software, you might be wondering what kind of features and benefits you should be on the lookout for. Well, that depends on what kind of company you are, what your go-to-market strategy is, who your customers are, and what your product/service is. For B2B companies who sell their products through a distribution channel, there are six key things you should expect from customer retention software:
![B2B Customer Experience Stats that Will Help You Increase Revenue [Infographic]](https://incentivesolutions.com/wp-content/uploads/B2B-customer-experience-stats-header-400x250.png)